Green Feather products remove friction from the healthcare buying experience by combining multiple types of payments for large purchases, making it clear to the user where their money is going.
Help the user visualize the transaction, leading to greater financial literacy.
2021
1
Users were having trouble comprehending how multiple payment sources would be combined.
2
Pharmacists and technicians were slow to respond to prescription errors, seemingly lost in the approval/denial process.
Green Feather products remove friction from the healthcare buying experience by combining multiple types of payments for large purchases, making it clear to the user where their money is going.
Help the user visualize the transaction, leading to greater financial literacy.
UX Design for a Healthcare Payment Platform
Green Feather products remove friction from the healthcare buying experience by combining multiple types of payments for large purchases, making it clear to the user where their money is going.
What solutions did I consider?
Transaction Management
Green Feather’s HIPAA compliant end-to-end multi-channel eCommerce solution processes orders through a dedicated Transaction terminal, providing an interface for both transaction statistics and receipts.
These screens are all very preliminary and without a lot of polish, focusing primarily on establishing a baseline design system to replicate internally.
Try swiping left and right on the images to navigate.
Tap to Hide
Swipe Left
or use the arrows
Onboarding
Entering Personal Information
Onboarding
Adding Items
Navigating Payment Methods
Viewing Personal Information
Navigating Payment Methods
Viewing Order Details
Navigating Payment Methods
Allocating $1,500 to the Credit Card on File
Navigating Payment Methods
Additional Payment Method Selection
Navigating Payment Methods
Two Payment Methods Designated
Navigating Payment Methods
Editing Order Details
Navigating Payment Methods
Order Details Saved
Navigating Payment Methods
All Payment Methods Finalized and Reserve Met
Navigating Payment Methods
Payments Approved & Sent
Vendor Backend
Viewing Invoices
Vendor Backend
Search Prompt Initiated
Vendor Backend
Scrolling to the Bottom of the Page
Vendor Backend: Modal
Viewing a Specific Order
Vendor Backend: Modal
Viewing All Activity
Vendor Backend: Modal
Issuing a Full Refund
Vendor Backend: Modal
Issuing a Partial Refund with 2 Payment Methods
Vendor Backend: Modal
Issuing a Partial Refund with 3 Payment Methods
Managing Payment Methods on Mobile
These screens are all very preliminary and without a lot of polish, focusing primarily on establishing boundaries for their in-house designer to stay within when building out other areas of the site.
Try swiping left and right on the images to navigate.
Tap to Hide
Swipe Left
or use the arrows
Navigating Payment Methods
Navigating Payment Methods
Allocating $100 to the Credit Card on File
Navigating Payment Methods
Viewing Personal Information
Home Screen
Easy Access to Receipts & Messages
Messaging
Starting a New Discussion
Messaging
High Level View of Discussions
Messaging
Viewing an Individual Message
Messaging
Replying to a Message
Doctor View
Viewing Everything Related to a Specific Doctor
Navigating the Tabs
Viewing the Paid Receipts Tab
Navigating the Tabs
Viewing the Settings Tab
Settings
Editing a Payment Method
Prescription Management
This software was built to validate prescriptions and manage the usual back and forth of the validation process more efficiently.
These screens are a series of iterations experimenting with different layouts, and are all very preliminary, without a lot of polish.
Try swiping left and right on the images to navigate.
